Shipping Policy

At ImageHQ, we work hard to get your gear to you as fast as possible. Here's everything you need to know about our shipping process.

Processing Time

All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed the next business day.

Domestic Shipping (United States)

Method	Estimated Delivery
Standard Shipping	5–8 business days
Express Shipping	2–3 business days

International Shipping

We ship to over 27 countries worldwide via USPS and DHL Express.

Method	Estimated Delivery
USPS International	10–20 business days
DHL Express	3–7 business days

International orders may be subject to customs duties and taxes, which are the responsibility of the customer. ImageHQ is not responsible for delays caused by customs processing.

Free Shipping

Free shipping is available on select orders. Eligibility will be shown at checkout.

Order Tracking

Once your order ships, you'll receive a confirmation email with a tracking number. You can also track your order on our Track Order page.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at imagehqsupport@gmail.com within 7 days of the expected delivery date and we'll make it right.

Questions?

Reach out to us at imagehqsupport@gmail.com and we'll get back to you within 1–2 business days.